Donation Refund Policy
Last Updated: July 2026
AZK Humanity Foundation values every contribution made toward our humanitarian mission.
1. General Policy
Donations are generally considered voluntary and non-refundable.
2. Duplicate Transactions
If a donation was made more than once unintentionally, please contact us within 7 days.
After verification, the duplicate donation may be refunded.
3. Incorrect Donation Amount
If an incorrect amount was donated due to an error, please notify us within 7 days.
We will review the request and may issue a refund where appropriate.
4. Fraudulent Transactions
If you believe your payment was made fraudulently, please contact us immediately.
We will work with the payment processor to investigate the matter.
5. Processing Time
Approved refunds are generally processed within 7–14 business days, depending on your payment provider.
6. How to Request a Refund
Please include:
Full Name
Email Address
Donation Date
Donation Amount
Transaction ID
Reason for the request
Email:
contact@azkhumanityfoundation.org
7. Final Decision
AZK Humanity Foundation reserves the right to approve or deny refund requests based on the circumstances and applicable laws.